MANAGED SERVICES AND OUTSOURCING

MANAGED SERVICES AND OUTSOURCING

Optimization of ICT resources

TeleGroup Managed and Outsourcing services include planning, design, construction and integration of the network; delivery and installation of equipment, development and implementation of software solutions, monitoring, management and maintenance of ICT systems in accordance with the specific needs and requirements of our customers.

These services are designed for companies and organizations that want to optimize their ICT resources and reduce costs by redirecting capital investments in infrastructure and software applications in the operating costs of service use.

All segments of our services are flexible, so that the volume and price are adjusted to the real needs and capacities. We operate with a variety of technological environments and we enable companies and organizations to focus on developing their core business by entrusting their ICT resources to the care of our experienced team of professionals, with guaranteed quality of service.

Services 

  • Managed Network Services
  • Management of network infrastructure on a daily basis, corrective and preventive maintenance on site, system and services optimization, network change management, installation and upgrade of the equipment, multivendor support with the choice of preferred manufacturer.
  • IT Managed Services
  • Upravljanje IT sistemima, razvoj softverskih aplikacija i održavanje, potvrda kvaliteta uz garantovani SLA
  • IT Service Management (IT.SM)
  • 24 x7 Monitoring & Help Desk
  • On – site Services

Benefits for users

  • Cost reduction
  • Flexible scope of services according to the needs of users
  • Quick and cost-effective placement of new services
  • Capacity expansion
  • The predictability of performances and costs
  • Using the most modern equipment
  • The quality and reliability of services with guaranteed SLA
  • Fast troubleshooting with a single Help Desk
  • The possibility of rapid and appropriate responses in case of changes in the internal / external environment
  • Cost savings in the area of administration, maintenance, and human resources
  • Cambium Networks
  • Arris
  • polycom
  • motorola
  • cisco
  • Mitel
  • microsoft
  • ibm
  • check point
  • Blue Coat
  • nice
  • Noja Power
  • r and m